Terms

1 Gas costs are not included in the fee. The vehicle has a full tank before being rented out therefore when returning it to Roujiya Bike Rental please fill it with gas.
(In the event that the vehicle isn’t returned with a full tank of gas then each 15km ran on the tank by the customer will cost 300 yen for 1 litter of gas).

2 If you’d like to rent the vehicle for longer than requested originally, please inform us.

3 All vehicles are inspected and maintained regularly however if after the vehicle is rented by the customer and they would want to have it inspected, then it is the customer who will need to arrange for this themselves.

4 The following are the customer’s responsibility

  • Fuel charges or fees for an oil change after inserting the incorrect fuel into vehicle
  • Charges for a puncture or burst tyres
  • Charges for replacing the vehicle or any parts if stolen
  • Charges in case of an accident or a fall or if the vehicle needs to be replaced. Alternatively, if the vehicle is made inactive the customer will be responsible for paying rental fees for each day the vehicle is out of action until repaired
  • In the event that the vehicle isn’t returned charges will be levied for locating the vehicle and any associated costs for not being returned on time

5 In the event the bodywork is damaged please inform us before the return time. If we are not informed of any damage and it is later discovered a fee or 100,000 yen will be charged.

6 If you are handed a parking fine please provide the money for the fine with us when you return the vehicle.
(In the event that the fine is later discovered after the vehicle is returned then we will request the money for the fine in addition to a separate 100,000 yen)

7 Should any disputes arise between the customer and Roujiya Bike Rental the necessary procedures will be followed at a summary court to resolve the matter.

8 We inspect and maintain our vehicles however please be aware that due to the nature of automobiles breakdowns or failure can occur.

9 If the vehicle is not returned by the designated return time and we are not informed please be advised that any incidents that may occur after the designated return time will not be covered by the insurance policy.

10 If you will return the vehicle after the designated return time please inform us by phone.

11 If the vehicle is rented longer than payed for without warning then you will be charged for an additional day’s rental of the vehicle.

12 In the event that the vehicle isn’t returned and no contact is received from the customer then we will have to file a damage report and undergo the necessary criminal proceedings.

Terms and conditions

1 You agree that after renting the vehicle from Roujiya Bike Rental that you will return the vehicle as per the designated time.

2 You acknowledge what is not covered by the insurance taken on the vehicle, this is listed above.

3 You will return the vehicle as per the designated return time. If the vehicle is returned after the designated return time then you will pay for the additional time that the vehicle was rented for.

If the vehicle isn’t returned by the designated time and we receive no contact then we will promptly file a report for damages.

4 If the vehicle breakdowns the customer is responsible for returning the vehicle to Roujiya Bike Rental.

5 If the customer is unable to return the vehicle to Roujiya Bike Rental by the designated time then they will not request any travel or accommodation expenses from Roujiya.

6 In the event that the vehicle breakdowns the customer will not demand Roujiya Bike Rental pay any associated costs relating to this.

7 In the event of an accident the customer will settle this themselves and with the insurance provider. The customer will not bring in Roujiya Bike Rental which could inconvenience or affect business.

8 If the vehicle is damaged, the customer will inform Roujiya Bike Rental prior to the designated return time, regardless of how big or small the damage is.

9 The customer will pay any repair costs or the costs associated with the bike not being fit for rental. They will also pay the full amount should the vehicle need to be replaced entirely.

10 If the customer receives a parking fine they will inform Roujiya Bike Rental themselves.

11 The customer agrees that in the case the customer is unable to pay repair fees or a fine in cash at the designated return time, alternatively if we are unable to ascertain the total costs to cover the damage at the designated return time, then the customer’s credit card will be charged (an 8% handing charge will be applied).

I understand the terms and conditions outlined in the rental agreement form.
I pledge to adhere to the above and understand the contents.